Refunds & Returns Policy

At EasyPremiumBD, we strive to ensure a smooth and satisfactory experience for every customer. As we specialize in selling digital product subscriptions, our policy is tailored to the nature of these intangible goods.

1. Our Refund Policy (For Non-Functional Products)

We offer a refund only under the following specific condition:

• Product Non-Functionality: If the digital subscription delivered to you is not working as described on our website, we will provide a full refund.

To be eligible for a refund, you must report the issue to our customer support team within 48 hours of receiving the product.

Refund Process:

1. Contact Us: Please email us at support@easypremiumbd.com with your order number and a clear description of the issue.
2. Troubleshooting: Our team will first attempt to troubleshoot and resolve the problem for you.
3. Refund Approval: If our team is unable to resolve the issue, we will approve a full refund.

Once approved, the refund will be processed and credited to your original payment method within a specified number of business days.

2. Our Returns Policy (No Physical Returns)

As our products are digital and instantly delivered, they cannot be physically returned. For this reason, we cannot offer refunds for reasons other than non-functionality.

Refunds will not be issued for:

• Change of Mind: If you change your mind after the purchase is complete.
• Accidental Purchase: If you bought the wrong product or a duplicate subscription.
• Failure to Read Product Description: If the product does not meet your expectations because the description was not fully read.

Please ensure you read the product details carefully before making a purchase.

3. Contact Us

If you have any questions or concerns regarding this policy, please do not hesitate to contact our team.

Email: support@easypremiumbd.com